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Fleet

Hands-on vehicle spec's

While vehicle spec’ing has changed over the last couple of years — partly due to availability, allocation, production delays and other uncontrollable factors — several core elements should always be considered.
June 27, 2023
Fleet

What’s your customer service plan?

Do you view fleet equipment end-users as your employees or customers? Although they may be employees of your organization, end-users should ideally be viewed as your customers. And like any customer, they also likely...
May 25, 2022
Fleet

Do you have a customer service plan?

As a fleet manager, do you view fleet equipment users as employees or customers? Although these users are employees under the organization’s umbrella, ideally you should be viewing them as your customers who have...
June 19, 2018