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Empathy is the ability to understand the viewpoints of another. I think we can all agree that “walking a mile in someone else’s shoes” is important in life, but what is the role of empathy in the workplace – and when...

We’ve all been there, trying to make sure the conversation doesn’t stray from the plan. You’ll do anything not to show nerves, clammy palms, or erratic speech. Being comfortable is a way to play it safe, but being...

Over the past few weeks, I have witnessed, participated in, and even led several group meetings that felt stagnant and inefficient. And while I made assumptions that these undesirable experiences likely increased in...

Did you start the year with a new year’s resolution? Ask yourself, “Did I make it past February?” If you did, congratulations! If not, keep reading. These following three tips are proven to help higher performers succeed...

Ah, accountability. It’s the thing we all love to talk about, but the process of actually holding people accountable is something that many leaders struggle with - especially new leaders. I’ve had my share of struggles...

Every upfitter, manufacturer and reseller in the work truck industry collects data. Surely, every business that exists on the planet collects data. If you have a customer and know that customer’s name, you collect data...

The term “people leader” is becoming very popular among leadership training organizations and within corporations. But what exactly is a people leader? Is it a supervisor, manager, corporate executive, senior employee...

As we enter the professional world, our lives become extremely busy. Time becomes much more sensitive to us as we seem to have less of it. There are only so many hours in a day, and in those hours we try to balance work...

How does one effectively communicate today? First, let’s define “communication.” Per Merriam-Webster, communication is defined as, “The act or process of using words, sounds, signs, or behaviors to express or exchange...

Your company website is the most powerful marketing tool at your disposal, and this tool is often overlooked, taken for granted, and left outdated and stale. The purpose of this article is to help you focus on the user...