Less than two weeks after announcing its entry into ambulance manufacturing, SIV Ambulances has landed its largest SIV Responder order to date: 20 SIV Responder Type II ambulances from Keystone Quality Transport. SIV has also added five new authorized dealers.
The SIV Responder is already in production for multiple customers, with units already on the road. And its national debut is days away.
The SIV Responder will make its national trade-show debut at EMS World Expo in Orlando beginning Sept. 30 at Booth 929.
20 UNITS. ONE CUSTOMER.
Big orders usually follow a debut.
This one came first.
Ahead of the SIV Responder's national debut, Keystone Quality Transport has signed a contract for 20 SIV Responder Type II ambulances.
KQT had worked with SIV long before they entered new ambulance manufacturing. The relationship goes back eight years. KQT knew the service. They knew the responsiveness. And they knew who answered the phone when something was needed.
When one of KQT's Type III ambulances came in with a damaged bumper, SIV had a replacement made the next day. That's the kind of service they have come to expect.
Years of trust got SIV in the room.
The SIV Responder still had to earn the order.
Keystone walked through the SIV Responder in person, reviewed the platform and signed for 20 units. Six have already been built and delivered.
"The quality and design of the SIV Responder stood out immediately," said Justin Misner, COO of Keystone Quality Transport. "Our fleet department was impressed with the quality of build and how straightforward the electrical system is. Nothing is overcomplicated, and they made it easy to trace and service. We showed some EMTs and they liked the layout and appreciated the thought that went into the patient compartment. It was clear the truck was built for both the crew and the people who maintain it.”
“Twenty ambulances isn’t a trial order. That’s trust,” said Sergio Siv, CEO of SIV Ambulances. “Keystone is the leading ambulance company in Pennsylvania, and we’re proud that two homegrown Pennsylvania companies can support each other’s continued growth.”
Demand like this is exactly why SIV is putting $20 million behind its manufacturing expansion: more people, more inventory, more production capacity and a new purpose-built facility in Pennsylvania.
ONE STANDARD. EVERY CALL.
Keystone is one customer. Every SIV customer gets the same standard.
And that standard doesn't stop with SIV customers.
That matters, because getting help isn't always simple. Questions can bounce between the manufacturer and the dealer, and the agency with an ambulance out of service is the one left waiting.
SIV believes agencies should expect more.
It doesn't matter who built your ambulance. Call SIV about any make or model, and someone picks up. SIV will hear you out. If SIV can help, it will. If it can't, SIV will still point you in the right direction, even if that means handing you the number for another manufacturer's dealer so you don't have to hunt for it yourself.
No runaround. No "it's not our ambulance." No "we can't talk to you."
"This industry was built by companies we respect," Siv said. "Now it's our turn to raise the bar."
That's the SIV brand.
5 NEW DEALERS. A GROWING NETWORK.
That standard is now reaching more agencies. SIV has added five new authorized dealers, each with EMS relationships that go back long before the first SIV Responder rolled off the line.
Joining the SIV dealer network:
- Custom Upfitters
- EVR
- Pilip Ambulances
- Blaze Emergency Equipment Company
- US Fire Services
"We're proud to welcome all five of these dealers to SIV," said Mark Poberezhnyuk, President of SIV's Type II Division. "They know this industry. They know their customers. And they know what agencies expect from the people standing behind their ambulances. Growing with dealers like these means more agencies can buy an SIV Responder or SIV remount from people they already know and trust — backed by the SIV standard."
"Thirty years in this business, and I've never put my name behind something I didn't believe in," said John Purcell, Owner of Custom Upfitters. "The Responder is built right. The team behind it is young, hungry and does things the right way. I'm glad to be part of what they're building."
Agencies interested in an SIV Responder or SIV remount can contact SIV directly to be connected with the right dealer.
SIV is continuing to grow its dealer network. Dealers interested in representing SIV can contact SIV at sales@sivambulances.com or stop by Booth 929 at EMS World Expo.
BOOTH 929. SEE FOR YOURSELF.
The SIV Responder was built with direct EMS input and put through a full battery of crash tests at Calspan. Every test passed.
Next stop: EMS World Expo in Orlando, beginning Sept. 30.
Walk through it. Meet the team.
"We've talked about the Responder. We've tested the Responder. Now it's time for EMS to climb inside it," Poberezhnyuk said.
Built by SIV. Backed by SIV. For as long as you own it.
For more information, visit sivambulances.com/siv-responder-responder-xl.