Meet the speakers


   

 
Charles Bowles (Director of OEM and Strategic Initiatives, Trader Interactive) works with top executives at some of the world’s largest companies to build strategies to market their products. He was instrumental in the launch and growth of Commercial Truck Trader’s position in the industry. He has presented at numerous commercial truck national events, is a subject matter expert for the industry, and has presented on digital best practices to countless companies and organizations.
Session: Trends Impacting the North American Commercial Vehicle Population

John Davis (Host/Creator/Managing Director, MotorWeek) an Emmy® Award-winning producer, host and creator of MotorWeek, television’s original and longest running automotive series (currently in its 41st season), can be seen and heard throughout the U.S. on public and cable television stations. His automotive industry expertise is tapped by commercial radio and television programs nationwide as key industry developments arise. A sought-after speaker, he frequently addresses automotive executives, consumer groups, automotive enthusiasts, and students interested in the field.
Sessions: Navigating Disruption — A Perspective from Industry Manufacturing Leaders; and Trends Impacting the North American Commercial Vehicle Population

Andrej Divis (Director, Automotive, Global Heavy Truck Research, S&P Global Mobility) is head of the S&P Global Mobility’s medium and heavy commercial vehicle forecast service and is responsible for managing the truck sales and production forecasts globally. Members of his team are located around the world, in regions including Africa, Asia, Europe, and North and South America. Educated in the United States, he brings nearly two decades of medium and heavy truck and automotive industry experience to the role, having begun his career in 2001 as a truck analyst with PlanEcon/Global Insight (now part of S&P), covering Eastern Europe and the Middle East. He held a variety of analytical and planning positions with General Motors in Europe starting in 2003.
Session: Trends Impacting the North American Commercial Vehicle Population

Branden Harbin (Global Head of Marketing and External Communications, Allison Transmission ) has served as global head of marketing and external communications for Allison Transmission since 2019. He began his career with Allison in 2009 and has served in a variety of roles across several different areas of the business, including sales, strategy, finance and operations. Prior to his current position, he was director, North America national account sales. Before joining Allison, Harbin worked at public accounting firm KPMG, focusing on audit and advisory services in the transportation and government sectors. 
Session: Navigating Disruption — A Perspective from Industry Manufacturing Leaders

Shep Hyken
(Chief Amazement Officer, Shepard Productions) is a customer service and experience expert. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Hyken works with companies and organizations that want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the author of Moments of Magic®, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, Amaze Every Customer Every Time, Be Amazing or Go Home, The Convenience Revolution and I’ll Be Back. He is also the creator of The Customer Focus™, a customer service training program which helps clients develop a customer service culture and loyalty mindset.
Session: Creating an Amazing Customer Experience in Challenging Times

Steve Latin-Kasper (Senior Director of Market Data and Research, NTEA ) has more than 40 years of experience as an economist. Since 1999, he has focused on research and analysis of work truck industry market data and economic indicators. He was appointed to the U.S. government’s Industry Trade Advisory Committee for capital equipment and is a member of National Association for Business Economics.
Sessions: North American Commercial Vehicle Business Update and Macroeconomic Overview; and Trends Impacting the North American Commercial Vehicle Population

Ed Peper (U.S. Vice President, General Motors Fleet, General Motors) has overall responsibility for building relationships and growing sales with GM’s fleet and commercial customers. Currently, GM Fleet accounts for 23% of GM’s total U.S. sales. In this role, he has reshaped the business model by growing sales and share in key market segments, putting a greater emphasis on conquest sales and providing business solutions that offer customers more value. In doing so, he has grown commercial fleet sales 35% over the last five calendar years. Peper started his career with General Motors in 1984 as a Cadillac District Sales Manager. From 2005 to 2009, he led Chevrolet, GM’s largest brand, launching 22 new products and leading the brand to total U.S. sales leadership in both 2005 and 2007.
Session: Navigating Disruption — A Perspective from Industry Manufacturing Leaders

Mark Stasell (Vice President, Vocational Truck Business, Navistar Inc.) is responsible for the North American vocational truck business where he oversees a cross functional business team including sales, marketing, pricing, product strategy, product development, manufacturing, purchasing, field service and connected services. Stasell joined Navistar in 1986 and his previous positions include vice president, Product Development and Program Management; vice president, Strategy and Planning; vice president, Global Business Development; vice president, Engine Engineering; vice president and general manager, Blue Diamond Truck Company; vice president, Truck Product Development; and vice president, Next Generation Vehicles.
Session: Navigating Disruption — A Perspective from Industry Manufacturing Leaders