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MVP Criteria

The NTEA introduced its Member Verification Program (MVP) in May of 2005 to help fleet managers and truck dealers easily identify suppliers and upfitters who have made this higher commitment to excellence. This Program recognizes hundreds of distributors, manufacturers and upfitters for successfully implementing specified business standards and processes. These companies have taken the necessary steps to comply with applicable government regulations. While the MVP is not a certification program, it does support the effective use of safety and quality standards. 

What does NTEA require from its MVP members?

Criteria A — For Distributors and Manufacturers that Upfit

Beginning July 1, 2013, distributors and manufacturers that complete vehicles in the intermediate, final and altered stage certification processes must verify that they meet eight of nine of the following Criteria. Criteria 1–7 are mandatory for all applicants. Criterion 8 or Criterion 9 may be selected based on whichever is most applicable to your company.

  1. NHTSA Registration (Required)
  2. Vehicle Certification (Required)
  3. Insurance Requirements (Required)
  4. Certified Employees (Required)
  5. Safety Program (Required)
  6. Quality Assurance Program (Required)
  7. Education (Required as of July 1, 2013)
  8. Environmental or Sustainability Policy (Optional)
  9. Post-sale Customer Follow-up Process (Optional)

Criteria B — For Manufacturers of Bodies and Equipment

Beginning July 1, 2013, if your company manufactures bodies, equipment and components, but is not involved in the manufacture of vehicles, and is not required by law to certify vehicles or register with the National Highway Traffic Safety Administration, you must qualify in eight of nine of the following Criteria. Criteria 1–7 are mandatory for all applicants. You may select either Criterion 8 or Criterion 9, whichever is most applicable to your company.

  1. Insurance Requirements (Required)
  2. Certified Employees (Required)
  3. Installation and Operating Instructions (Required)
  4. Warranty Program (Required)
  5. Safety Program (Required)
  6. Quality Assurance Program (Required)
  7. Education (Required as of July 1, 2013)
  8. Environmental or Sustainability Policy (Optional)
  9. Post-sale Customer Follow-up Process (Optional)

MVP criteria are reviewed, scrutinized and strengthened on a regular basis. Every MVP member must document compliance with these upgraded criteria as their status comes up for renewal (every three years). This ensures MVP businesses continuously strive to maintain a commitment to professionalism, industry knowledge, and high performance standards.