Hotel information
Meet the speakers
Networking opportunities

Monday, Oct. 14
3:30 p.m.   Registration open

5:30–7 p.m.   Welcome reception (Uptown Ballroom)

Tuesday, Oct. 15
7 a.m.   Registration open

7–7:45 a.m.   Breakfast

8 a.m.   Opening remarks

8–9 a.m.   North American Macroeconomic Outlook
Gain insights into U.S. economic expectations, including potential challenges and opportunities in 2020. Learn how key factors such as consumer confidence, housing starts, employment levels, commodities prices, and foreign trade will influence North America and the global economy.
Presented by: Dr. Thomas Kevin Swift, Chief Economist and Managing Director, American Chemistry Council

9–9:15 a.m.   Break

9:15–10:15 a.m.   Work Truck Industry and Key End-Use Market Forecasts
This analysis of the work truck industry includes discussion on market size and segmentation by cab type and weight class. The primary commercial vehicle application markets will also be evaluated, with insights on sectors like construction, energy, telecoms, state/local government, agriculture, and cartage and delivery presented during this session.
10:15–10-30 a.m.   Break

10:30–11:45 a.m.   Get Ready for the Post-Millennial Workforce
The post-millennial workforce is here. From this new generation, the oldest are graduating high school, and employers (especially those facing a shortage of skilled labor) are getting ready. Demographers use a variety of names to refer to this generation (Gen Z, Plurals, iGens), but none of these labels has stuck yet. While it’s clear members of this generation will be technologically savvy, many of their other values, characteristics and behaviors are misunderstood. This presentation will provide critical insight into the post-millennial generation and highlight key strategies to attract and engage them as future employees.
Presented by: Amy Hirsh Robinson, Principal, Interchange Group

noon–12:45 p.m.   Lunch

1–2 p.m.   Unlocking the Ultimate Client Experience and Team Culture
Have you ever wondered how The Walt Disney Company continues to produce a dynamic model of business excellence, leadership, teamwork, sales and customer experience? Imagine if you could do the same. A former Disney leader will share his experience, best practices, and proven leadership and success strategies to show you how to create your own Disney-like client experience and winning team culture.
Presented by: John Formica, Motivational Speaker, Trainer, Top-Selling Author, The “Ex-Disney Guy”

2–2:15 p.m.   Break

2:15–4:30 p.m.  Keynote address —  At the Edge of Disorder
The concept of countries being able to buy and sell wares openly on the international marketplace is inviolable. Freedom to move products around the world is a given. Everything from the transfer of money to the accessibility of energy is sacrosanct. Yet, this is all artificial: an unintended — if happy — side effect of the American-led global order. With this order in its final days, all countries and industries must learn to operate in a world as unstructured as it is dangerous. Learn how we got here and what the future holds for those lucky enough to be in the one market that will continue to enjoy size, security, stability, liquidity and rule of law.
Presented by: Peter Zeihan, President and Founder, Zeihan on Geopolitics

4:30 p.m.
   Closing remarks

4:30–6 p.m.   Evening reception

Continuing Education Units
NTEA is accredited by International Association for Continuing Education and Training (IACET) and is authorized to issue IACET Continuing Education Units.

General event information

Hear more on many of these topics at The Work Truck Show® 2020. Sign up to get event information, including when registration opens in the fall.