By Bob Miller, NTEA Director of Outreach
This article was published in the April 2017 edition of NTEA News.
In 1989, Ronnie Champigny left Champ’s Auto Service, where he worked for his father Ed, who owned the company, and his older brother Bob, to start On Site Truck Repair (Pawtucket, Rhode Island) with his wife Darlene.
On Site began as a mobile truck repair business. Ronnie purchased a used NYNEX box truck, outfitted it with the needed tools and lettered it as his first marketing program to get started. Unaware of any local mobile repair companies, Ronnie relied on past customers from his father’s business and word of mouth to build his customer base.
In 1990, Ronnie’s parents passed away three months apart, and his brother Bob became the sole owner of Champ’s Auto Service.
Five years later, the rigors of running a mobile repair business took a toll on Ronnie’s health, and he had a heart attack. At that time, Bob was looking to sell his business and retire to Florida, so Ronnie and Darlene purchased it, hoping it would slow down the pace for them.
Ronnie recovered from his heart attack, but his brother passed away later that year. Moving into the Champ’s Auto Service building was bittersweet, but a good move forward for the company. On Site turned into a full-service truck and trailer repair center with a machine shop while retaining mobile truck repair capabilities. It also became an official Rhode Island inspection station for trucks and trailers.
As the business grew, additional employees were hired, including Ronnie’s son Ron.
In 2005, On Site added truck equipment to its product lines, starting with Fisher snowplows and spreaders. The company provided round-the-clock service during snow events, increasing its popularity with customers. In the winter of 2008–2009, Whelen lighting products joined the portfolio, and the following year, the business became Rhode Island’s exclusive distributor for BOSS snow plows, parts and accessories.readi
As On Site continued to grow, so did the need for a larger facility. In 2013, the company moved to its current location on two acres of land, with 10,000 square feet under roof, a larger production area, new show room and nine employees. The business offers a full line of parts and repair services, as well as snow fighting equipment and parts. In 2016, On Site became a sub-dealer for Reading utility bodies and a distributor for the Air-Flo truck body line. It handles a complete line of truck equipment accessories, including trailer hitches, pintle hooks, fifth wheels, special lighting, and more.
Reading service body
On Site Truck Repair is still growing and looking for additional truck equipment products and partners. This third-generation truck equipment business services customers in Rhode Island, Massachusetts, Connecticut, Vermont, Maine and New Hampshire.
For more information, visit onsitetruckrepairinc.com, call 401-722-3160 or stop by 34 Colfax St. in Pawtucket.