Hino Trucks (Novi, Michigan) introduced the latest group of dealers that have been selected as “Certified Ultimate,
” Hino’s dealer excellence program. From new products and services to training and dealership presentation, Certified Ultimate Dealerships are setting a new benchmark in the industry. Hino customers can expect an Ultimate Ownership Experience that delivers higher standards at every touch-point throughout the lifecycle of product ownership at these locations.
To be considered for certification these dealers are exceeding exceptional performance goals and are fulfilling stringent customer total support requirements in the areas of Facilities, Business Processes and Personnel Training. The locations below have gone through the extensive process of certification and now join our current group of seven Hino Trucks’ Certified Ultimate dealerships.
H.K. Truck Services, Inc Plainfield, New Jersey
Bentley Truck Services, Inc. New Castle, Delaware
Lynch Truck Center Waterford, Wisconsin
Matheny Motor Truck Co Mineral Wells, West Virginia
Industrial Power Truck & Equipment* Ft. Worth, Texas
*Second Certified Location
Tim Matheny, president, Matheny Motors, commented, “The Matheny Hino Team is excited to become a Hino Certified Ultimate Dealer. As a Certified Ultimate Dealer, extensive training and additional standards for our parts, sales and service department allows our employees to be more engaged and invested in improving the customer experience. Through the process of becoming Certified Ultimate, our [dealership] environment has become more safe, organized and customer focused.”
For more information, visit hino.com
NTEA Member Directory listing for Hino Trucks